Travel Operations Manager

3 days ago


Cape Town, Western Cape, South Africa Findojobs South Africa Full time

About us: Findojobs South Africa is a leading local tourism and hospitality group that strives for excellence in customer service. Our team members are passionate about delivering high-quality experiences to our clients. As a member of our team, you will have the opportunity to work with a diverse range of clients and contribute to the growth and success of our company.

Job Description:
  • We are seeking a highly skilled and experienced Travel Operations Manager to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Manage all aspects of travel operations, including reservations, cancellations, and client communications
  • Develop and maintain relationships with key stakeholders, including hotels, airlines, and tour operators
  • Provide exceptional customer service to clients, responding promptly to inquiries and resolving issues efficiently
  • Collaborate with internal teams to ensure seamless delivery of travel services

Requirements:

  • Degree in a related field, such as hospitality or business administration
  • Minimum 2 years of experience in travel operations or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Familiarity with industry software and technology


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