Logistics Operations Manager

6 hours ago


Midrand, Gauteng, South Africa Managed People Solutions Full time

Job Summary:

We are seeking a highly skilled Logistics Operations Manager to oversee dispatch operations in the Midrand, Gauteng region. The ideal candidate will have a strong background in freight forwarding and pricing/estimates with at least 2 years of experience.

Key Responsibilities:

  • Create and implement best practice dispatch principles, policies, and processes across the organization to improve operational and financial performance.
  • Plan, coordinate, and manage the movement of outgoing export orders and those delivered locally through External Transporters.
  • Manage External Transporters by ensuring correct quantities and products are loaded to that which was invoiced and ensure adherence to Service Level Agreements.
  • Ensure standard load configurations are developed and adhered too.
  • Ensures organization and the proper sequence of loads is delivered to maximize efficiency.
  • Inspect orders to ensure the correct quantities and products match what was invoiced to the recipients.
  • Track final product shipments, costs, and timelines according to requirements.
  • Resolve shipment and inventory issues.
  • Negotiate and Procure rates from 3PL service providers, such as port agents, transporters as well as origin stations.
  • Compile estimates and quotations.
  • Provide monthly reporting of conversion of estimates to business.
  • Keep detailed, organized records of orders and stock.
  • Prepare accurate reports according to the expectations of management.
  • Analyse data and suggest modifications and improvements accordingly.
  • Ensure that customer orders are delivered safely, effectively, and efficiently and in line with the company requirements.
  • Resolve any arising customer problems or complaints.
  • Monitor quality, quantity, delivery times, and transport costs.
  • Partner with the Sales Team and keep them informed and up to date on progress of deliveries.
  • Assist in overseeing the warehouse, ensure the integrity of stock accuracy, and manage stock movements with the help of team members.
  • Ensure that all export shipments comply with international trade regulations, customs requirements, and company policies.
  • Stay up to date with changes in export regulations and implement necessary adjustments to procedures.
  • Develop and maintain efficient export dispatch processes and procedures to enhance productivity and reduce costs.
  • Ensure metrics, reports, and process documentation is available.
  • Oversee Dispatch (Internal) as and when required.
  • Ensure pest control and documentation is up to date.
  • Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.

Requirements:

  • Grade12 plus relevant degree or 3-year diploma.
  • Minimum of 2 years experience in Freight Forwarding.
  • Minimum of 2 years experience in Pricing / Estimates.
  • Africa Cross Border Knowledge is advantageous.
  • Understanding of incoterms, critical.
  • Understanding of shipping line processes and requirements.
  • Understanding of port charges and processes.
  • Excellent administrative, computer and communication skills, people management, coaching abilities, teamwork, and time management.

Estimated Salary: R550,000 - R650,000 per annum



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