Security Operations Specialist
3 days ago
At Express Employment Professionals, we are seeking a highly skilled Behavioural Detection Officer to join our team. As a Behavioural Detection Officer, you will be responsible for providing 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management, and operational support for critical services that support the operations of the company.
Main Responsibilities:- Reporting: Record all incidents in the Occurrence Book (OB) with full details as prescribed in the Standard Operating Procedures.
- Handover: Do a proper handover at the end of each shift in the Occurrence Book (OB) as per the Standard Operating Procedures.
- Weekly Reports: Ensure that weekly reports are completed and submitted to the relevant personnel in time.
- Monthly Reports: Ensure that monthly reports are completed and submitted to the relevant personnel in time.
- Monitoring and Response: All monitoring and tracking of alarms and cameras should always be done according to the Standard Operating Procedures.
- Communication: Communicate with operational personnel to ensure that they comply with procedure.
- Site Monitoring: Monitor movement on CCTV cameras for 24 hours a day, 7 days a week.
- Site Security: Monitor sites and ensure that operational personnel are notified if a site is not secured / locked.
- Response Team: Evaluate movement on camera and activate response team if suspicious activity is detected.
- Priority Issues: Identify priority issues and escalate them to management if needed.
- Operational Systems: Monitor, manage, and control the operational systems.
- Emergency Response: Inform management, clients, and operational task teams about emergency, arrange for backup with local authorities if needed, and keep them updated with the progress.
Requirements:
- Matric / Grade 12 or equivalent (NQF level 4).
- PSIRA registered (minimum Grade C).
- Computer literate.
- Exceptional telephone etiquette and communication skills.
- Technical background of cameras and alarm systems will be highly beneficial.
- Advanced surveillance body language will be highly beneficial.
- Proven experience with two-way radios would be beneficial.
- Must be able to read incident risk behaviour and perform profiling activities.
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