IT Service Delivery Expert
1 week ago
As an IT Service Delivery Expert at Mukuru, you will play a critical role in ensuring seamless delivery of our applications and services to our customers. Your primary responsibility will be to monitor systems health, resolve technical queries, and collaborate with the 2nd line support team to drive speedy resolution of all escalated support queries.
You should have a strong understanding of IT service management (ITSM) business processes and tools, as well as demonstratable experience in Systems Health Monitoring with tools similar to Grafana, Sysaid, Nagios, SolarWinds. You should also have a BSc Computer Science Degree, IT Diploma, MCSE, Comptia Certification or similar, and at least 2-4 years' experience as an Application/Software Support Engineer.
Key qualifications and attributes include a positive can-do attitude, excellent team player, growth mindset, excellent work ethic, attention to detail, ability to multitask effectively, and excellent verbal and written communication skills. We offer a competitive compensation package and opportunities for career advancement in a dynamic and innovative company.
In addition to your technical skills, you should be able to communicate complex technical information to non-technical stakeholders, prioritize tasks effectively, and work under pressure to meet deadlines. If you are passionate about technology, customer service, and continuous learning, please submit your application.
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IT Service Delivery Expert
2 weeks ago
Cape Town, Western Cape, South Africa It Ridge Technologies Full timeIt Ridge Technologies is a leading technology company seeking an IT Service Delivery Expert to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer support and resolving technical issues promptly and professionally.About the JobJob Summary: We are seeking a skilled IT Service Delivery Expert to...
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IT Service Delivery Expert
2 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeAbout Us: Recru-it is a leading provider of innovative technology solutions, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about staying ahead of the curve, embracing new technologies, and continually improving our services.">The Opportunity: As a 1st Line Engineer at Recru-it, you will play a vital role in our...
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IT Service Delivery Expert
1 week ago
Cape Town, Western Cape, South Africa Payment24 Full timeWe are looking for a highly skilled IT Service Delivery Expert to join our team in Cape Town.IT Service Delivery ExpertThis is a contract position that involves providing top-notch technical support and customer service.Your primary responsibility will be to analyze and resolve complex technical issues, ensuring seamless customer experiences. You will also...
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Service Delivery Expert
2 weeks ago
Cape Town, Western Cape, South Africa Buffalo International Logistics Full timeService Delivery Expert:We are seeking a highly skilled Service Delivery Expert to join our team at Buffalo International Logistics. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service possible. As a key member of our team, you will handle customer...
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Service Delivery Expert
2 weeks ago
Cape Town, Western Cape, South Africa MVIA Full timeWe are seeking a highly motivated Service Delivery Expert to join our team at MVIA. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service delivery and that we exceed their expectations in every interaction.About MVIAMVIA is a leading organization in the insurance industry, committed to providing...
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Sales and Service Delivery Expert
2 weeks ago
Cape Town, Western Cape, South Africa Kontak Recruitment Full timeJob Summary">We are seeking a Sales and Service Delivery Expert to join our team. As a Sales and Service Delivery Expert, you will play a key role in delivering exceptional sales service to both new and existing clients.Your ability to build meaningful relationships and close deals will directly contribute to the company's growth and profitability. If you're...
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Maintenance and Service Delivery Expert
2 weeks ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeAbout the RoleThis is an exciting opportunity for a skilled Maintenance and Service Delivery Expert to join our team. You will be responsible for maintaining all areas relating to maintenance, ensuring effective hotel operational requirements. The role involves planning, supervising, and conducting maintenance and service schedules for hotel equipment and...
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Project Delivery Expert Cape Town
6 days ago
Cape Town, Western Cape, South Africa Datafin IT Recruitment Full timeJob Title: Project Delivery Expert Cape TownAbout the RoleWe are looking for a highly skilled Project Delivery Expert to lead our projects in Cape Town. As a key member of our team, you will be responsible for ensuring projects are delivered on-time, within scope, and within budget.Main ResponsibilitiesEnsure that all projects are executed according to...
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IT Delivery Expert Wanted
1 week ago
Cape Town, Western Cape, South Africa Xcede Group Full timeIT Delivery Expert Wanted for FinTech Company in Cape TownWe are working with a prominent FinTech company based in Cape Town to find an experienced IT Delivery Expert. The company aims to provide innovative financial products and services, and empower communities through various initiatives.The ideal candidate will have experience working in an IT delivery...
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Technical Service Delivery Manager
4 days ago
Cape Town, Western Cape, South Africa Communicate IT Full timeWe are looking for a Technical Service Delivery Manager to join our team at Communicate IT in Cape Town.Job DescriptionThis role involves managing technical service delivery, ensuring quality solutions to clients. You will be responsible for reviewing production platforms for stability, performing necessary maintenance and housekeeping tasks, and identifying...
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Service Delivery Expert
5 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeKey ResponsibilitiesServicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolved.Maintaining the customer relationship database and logging call details as per procedure in order to address queries.Achieving and exceeding key performance metrics relating to service delivery.Investigating,...
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Secure Delivery Expert
1 week ago
Cape Town, Western Cape, South Africa Fidelity Services Group Full timeKey ResponsibilitiesAs a Secure Delivery Expert, you will be responsible for collecting and delivering clients' cash, receiving and sorting consignments, and reporting any delays or issues to the Operations Manager.You will also be required to maintain radio contact with controllers, prevent any suspicious activity, and take preventative action towards any...
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IT Service Delivery Expert
4 days ago
Cape Town, Western Cape, South Africa Nexio Full timeJob SummaryNexio is looking for a dedicated and detail-oriented Technical Assistant to join our team. As a key member of our Transmission/CDN fault management group, you will play a crucial role in ensuring the reliability and efficiency of our services.Main Accountabilities:Ensure the smooth operation of our transmission/CDN services by identifying and...
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Service Delivery Expert
1 day ago
Cape Town, Western Cape, South Africa TTEC Full timePursue a challenging role as a Service Delivery Manager at TTEC, where you'll lead a talented team and shape the future of customer experience.About the PositionWe're seeking a seasoned professional to oversee the delivery of exceptional customer experiences. As a critical member of our team, you'll be responsible for driving results, improving processes,...
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IT Service Delivery Expert
1 week ago
Cape Town, Western Cape, South Africa Road Accident Fund Full timeKey ResponsibilitiesEnsure seamless delivery of IT services to internal and external customers.Attend to IT incidents and requests in a timely and efficient manner.Configure new equipment and set up user machines according to business requirements.Proactively identify and resolve potential issues before they escalate.Escalate complex problems to Senior...
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Telecoms Delivery Expert
4 days ago
Cape Town, Western Cape, South Africa Vox Telecom Full timeVox Telecom is committed to delivering exceptional fibre services to businesses across southern Africa. As a Telecoms Delivery Expert, you will play a critical role in ensuring seamless connectivity and communication solutions for our clients.About the JobThis full-time on-site position will involve day-to-day tasks related to delivering fibre services to...
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Technical Service Delivery Specialist
5 days ago
Cape Town, Western Cape, South Africa NMG Group Full timeNMG Group is looking for a Technical Service Delivery Specialist to join our team. As an IT Support Engineer, you will be responsible for providing world-class support to our employees, ensuring the delivery and support of the latest technology while maintaining high reliability.The successful candidate will possess excellent technical skills, customer...
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IT Service Delivery Expert
1 week ago
Cape Town, Western Cape, South Africa DataFin Full timeDataFin Team:We are a dynamic team of IT professionals dedicated to delivering exceptional support services to businesses worldwide. Our team members have a deep understanding of IT infrastructure, networking, and Microsoft technologies.Job Summary:We are seeking a seasoned 3rd Line Technical Support Engineer to join our team at DataFin. As a key member of...
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IT Service Delivery Manager Lead
3 days ago
Cape Town, Western Cape, South Africa Exl Full timeAbout ExlWe're a leading business process and technology services company. Our team of experts helps clients drive growth, improve efficiency, and reduce costs.Job DescriptionThe Assistant Vice President-IT Service Delivery Manager will oversee our IT service management operations, ensuring exceptional delivery quality and client satisfaction. Key...
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Service Delivery Lead
11 hours ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeAs a Team Leader at WNS Global Services, you will be responsible for leading our team of Customer Service Advisors in delivering exceptional customer experiences.Key AccountabilitiesDevelop and implement effective strategies to meet customer needs and improve business outcomes.Mentor and coach team members to enhance their skills and knowledge, creating a...