Network Infrastructure Specialist

4 days ago


Cape Town, Western Cape, South Africa Dimension Data Full time
Job Description

At Dimension Data, we are seeking a highly skilled Network Engineer (L3) to join our team.

Key Responsibilities:
  • Infrastructure Management: Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational.
  • Problem Identification and Resolution: Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
  • Ticket Management: Assist in analysing, assigning, and escalating support calls.
  • Root Cause Analysis: Investigate third-line support calls assigned and identify the root cause of incidents and problems.
  • Vendor Communication: Report and escalate issues to 3rd-party vendors if necessary.
  • Client Support: Provide onsite technical support to clients and provide field engineering services to clients.
Requirements:

We are looking for a candidate with extensive experience in network engineering, particularly in high-availability and resilience environments. The ideal candidate should possess:

  • Up-to-date ITIL certification
  • Cisco Certified Internetwork Expert - Routing and Switching (CCIE-R/S)
  • Cisco Certified Network Professional - Wireless (CCNP-W)
  • Juniper Networks Certified Support Professional - Enterprise Routing and Switching (JNCSP-ENT)
  • JNCIA Security
  • Certified Partner SE - WAN Optimization
  • Riverbed Certified Solutions Professional - WAN Optimization (RCSP-W)
  • F5 Certified Technology Specialist Local Traffic Management (F5-CTS-LTM)
  • 301a LTM Specialist Architect Setup and Deploy Security domain
  • Cisco Certified Internetwork Expert - Security (CCIE-S)
  • Juniper Networks Certified Internet Associate - Intrusion Detection and Prevent (JNCIA-IDP)
  • Check Point Certified Security Administrator (CCSA)
  • Check Point Certified Security Administrator NG with Application Intelligence (CCSA-NG AI)
  • Check Point Certified Security Expert (CCSE)
  • Certified Partner SE - Security
  • Certified Partner SE - Web Security
  • VMware Certified Professional vSphere
  • Cisco Certified Internetwork Expert - Certification - Data Center (CCIE-DC)
  • MCSA+VCP, RHCE or equivalent
  • EMC Technology Architect, VNX Solutions Specialist Version 8.0 (EMCTA_VNX_SS_V8)
  • Blue Coat Certified Proxy SG Professional (BCCPSGP)
  • Blue Coat Certified Proxy SG Troubleshooting (BCCPSGT)
  • Cisco Certified Internetwork Expert - Voice (CCIE-V)
  • Cisco Certified Network Associate - Video (CCNA-VID)
  • ACIS - Avaya Communication Manager 5.2.1 (ACIS – 6006)
  • Genesys Certified Composer Routing 8 Developer (GCD8-DCR)
  • Genesys CIM8 Troubleshooting for Support (GCS8-CCTS)
  • Genesys eServices 8 Consultant (GCP8-CESV)
  • Genesys Inbound Voice 8 Consultant (GCP8-CIV)
  • Genesys SIP Server 8 Consultant (GCP8-SIP)
  • Genesys Voice Platform 8.5 Consultant (GCP8-CVP)
  • Genesys Workforce Management 8.5 Consultant (GCP8-WFM)
  • Cisco Qualified Specialist - Cisco IP Contact Center Express Representative (CQS-IPCCER)
  • Cisco Qualified Specialist - Cisco IP Contact Center Express Specialist (CQS-IPCCE)
  • Cisco Qualified Specialist - Cisco IP Telephony Design Specialist (CQS-DS)
  • Cisco Certified Internetwork Expert - Certification - Collaboration (CCIE-COLLA)
  • Genesys Certified Composer Routing 8 Developer (GCD8-DCR)
  • Genesys Composer using Voice Applications 8 Developer (GCD8-DCV)


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