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Enhancing Customer Experience with Capitec
2 weeks ago
Capitec is committed to delivering exceptional customer experiences through its people. As a Client Experience Specialist, you will play a vital role in driving this vision forward by leveraging your expertise in client experience principles and practices. If you are passionate about making a difference in the financial services industry, we invite you to join our team.
Responsibilities:
- Assume responsibility for the design and implementation of methodologies for collecting client insights.
- Share knowledge with stakeholders to enhance overall CX capability in Capitec.
- Support the lead with compiling CX related reporting.