Client Relationship Specialist

4 days ago


Johannesburg, Gauteng, South Africa LabourNet Full time
Job Description

The Client Relationship Consultant (CRC) is responsible for establishing and maintaining relationships with clients. This involves engaging with prospective clients and existing clients to identify their needs and provide solutions.

Key Responsibilities
  • Developing and implementing client relationship strategies
  • Providing compliance solutions and key account management
  • Conducting market and industry research
  • Networking and marketing through professional and social media platforms
  • Generating leads and reporting on sales performance
Requirements

To be successful in this role, you will need a customer-first mindset and the following skills:

  • 3-5 years of experience in a professional sales environment offering solutions, business to business
  • Marketing and selling of professional consulting products and services
  • Development of client relationship strategies for sales and retention
  • Client satisfaction strategies and measurement tools
  • Budget preparation, business proposals, and client presentations
  • Client relationship management software systems
  • Networking and pipeline building in accordance with sales velocity formulas
  • Client resolutions and first-line contact for client enquiries, needs, or concerns
  • Key account strategies and management


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