Senior Branch Manager

6 days ago


Witbank, Mpumalanga, South Africa Architectural Services Full time
Job Description

The Branch Manager position at Architectural Services is a critical role that requires exceptional leadership skills and a strong understanding of the security industry. The successful candidate will be responsible for ensuring the effective and efficient operations of the branch, while also maintaining good relations between the company and our clients.

Main Responsibilities:

  • Maintain high levels of customer satisfaction by ensuring that all contractual requirements are met as stipulated by the client.
  • Evaluate service levels provided and make recommendations to the client regarding improvements.
  • Ensure that security staff maintains required performance standards at all times.
  • Liaise daily with executive management on various operational issues.
  • Submit relevant weekly/monthly incident and general reports as required by senior management.

Requirements:

  • Matric certificate and PSIRA Grade A registration and accreditation.
  • At least 5 years' experience in the security industry.
  • Working knowledge of ISO 9001:2008 Quality Management and its requirements.
  • Strong planning, leadership, organizational skills, and good interpersonal and communication skills.
  • Computer literacy on Microsoft Programs.
  • Own reliable transport and valid driver's license.


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