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Branch Operations Manager
1 week ago
We are seeking a highly skilled and experienced Branch Operations Manager to join our team at Fidelity Services Group.
This is an exciting opportunity for a motivated individual to take on a leadership role and contribute to the success of our organization.
The successful candidate will be responsible for ensuring the effective and efficient operations of the branch, maintaining good relations with clients, and evaluating service levels to make recommendations for improvement.
Key Responsibilities- Ensure that contractual requirements are met as stipulated by clients.
- Maintain good relations between Fidelity Services Group and clients regarding security services rendered.
- Evaluate service levels provided and make recommendations to clients regarding the improvement of services.
- Ensure that security staff maintains required performance at all times.
- Matric certificate, PSIRA Grade A registration, and accreditation.
- At least 5 years' experience in the security industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication, and client liaison skills are required.
- Strong planning, leadership, organizational skills, and good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver's License is required.
- Living within a reasonable distance from the branch or willing to relocate.
- Planning
- Leadership
- Organizational skills
- Control
