Customer Support Professional

2 days ago


Cape Town, Western Cape, South Africa Dye & Durham Corporation Full time
About the Role

This is an exciting opportunity to join a dynamic team as an Accounting Support Specialist. As a key member of our Customer Operations department, you will be responsible for delivering exceptional customer service, managing customer relationships, and implementing business processes.

Main Responsibilities
  • Support the Insight Legal Software Product, ensuring seamless integration and minimal downtime.
  • Manage customer inquiries and resolve issues efficiently, maintaining a positive and professional image.
  • Collaborate with internal teams to identify opportunities for process improvement and implement changes.
  • Maintain accurate records, reports, and documentation to ensure compliance with regulatory requirements.
Essential Skills
  • Degree in Accounting or related field, with relevant experience in a similar role.
  • Proven ability to communicate complex information simply and clearly.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Effective time management and organization skills, prioritizing tasks and meeting deadlines.


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