Lodge Operations Manager
3 weeks ago
Lodge Operations Manager
We are seeking a highly skilled and experienced Lodge Operations Manager to join our team at Kencorp Executive Search. The successful candidate will be responsible for ensuring the smooth day-to-day operation of our luxury lodge, including managing staff, coordinating guest activities, and maintaining high standards of customer service.
Key Responsibilities:
- Coordinate guest reservations, check-ins, and check-outs
- Ensure a welcoming and friendly environment for guests
- Supervise lodge staff members and manage staff performance
- Order and manage stock, consumables, and assets
- Monitor financial transactions and maintain accurate records
- Host and greet industry agents and other stakeholders
Requirements:
- At least 5 years of management experience in a 5-star lodge environment
- Hospitality management diploma or equivalent
- Strong leadership and communication skills
- Excellent organizational and multitasking abilities
- Good MS Office experience and familiarity with NightsBridge Booking platform
Game Ranger
We are also seeking a highly skilled and experienced Game Ranger to join our team at Kencorp Executive Search. The successful candidate will be responsible for hosting guests, leading game drives and bush walks, and maintaining the lodge's gardens and equipment.
Key Responsibilities:
- Host guests and lead game drives and bush walks
- Maintain the lodge's gardens and equipment
- Perform basic vehicle maintenance
- Responsible for property, facilities, and equipment maintenance
Requirements:
- At least 5 years of experience in a game ranger role in a lodge environment
- FGASA level 2 (NQ4) or Professional NDT Registered
- Valid drivers license and PrDP
- Valid first aid certificate and rifle accreditations
- Computer literate and experience with POS
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Lodge Operations Manager
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