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Error Correction Specialist

2 months ago

CapeTown, South Africa The Recruitment Council Full time
Job Title: Error Correction Specialist
  • On-site in Claremont, Cape Town
Workplace Model:
  • Emphasis on in-person collaboration and problem-solving.
Reporting Line:
  • Reports to the PAS Administration Manager.
Purpose of the Job:
  • Achieve accurate cost of errors calculations.
  • Ensure timely issuance of correct tax reporting.
Key Relationships:
  • Closely collaborate with the PAS team.
Qualifications and Experience:
  • Education: Relevant certificate in cost management or financial management.
  • Experience: Minimum of 3 years in the investment and planning environment; essential LISP experience.
Computer Competencies:
  • Proficient in Microsoft Office and LISP software.
Competencies:
  • Strong administration skills.
  • Excellent numeric ability.
  • Effective time management.
  • Process adherence and coordination.
Knowledge Requirements:
  • Understanding of the financial services industry and products.
Personal Characteristics:
  • Strong interpersonal skills.
  • Client-serving mindset.
  • High emotional intelligence.
Key Performance Areas (KPAs):
  1. Cost Calculation:
    • Accurate error correction calculations.
    • Implementation of necessary corrections.
    • Handle ad hoc cost calculation requests.
    • Provide feedback and communication on issues.
  2. Testing:
    • Participate in testing exercises for functionality.
    • Log errors and bugs on TFS.
    • Provide prompt feedback on test results.
    • Ensure business objectives are met.
  3. Data Integrity:
    • Proactively identify potential errors.
    • Conduct key data integrity checks (e.g., PAYE variance, capital gains tax).
    • Investigate integration issues related to data reconciliations.
    • Assist with tax data testing and bulk updates to Maxim.
Ideal Candidate Profile:
  • Knowledge of Financial Products: Familiarity with LISP products (e.g., discretionary investments, retirement annuities).
  • Understanding of Investments: Knowledge of collective investments and shares.
  • Accounting and Tax Knowledge: Strong grasp of accounting principles and tax regulations.
  • Data Handling Skills:
    • Proficient in SQL and Excel.
    • Strong analytical and logical skills.
    • Understanding of testing processes and troubleshooting.
    • Highly numerate.