Internal Sales Representative

1 week ago


Johannesburg, Gauteng, South Africa Flink Recruitment Full time
Job Title: Internal Sales Representative

We are seeking a highly motivated and skilled Internal Sales Representative to join our team at Aleng Electrical Engineers (Pty) Ltd. The successful candidate will be responsible for identifying new sales opportunities, building relationships with customers, and providing solutions that meet their needs.

Key Responsibilities:
  • Develop and maintain relationships with existing customers
  • Identify and qualify new sales opportunities
  • Generate leads through cold calling, e-mail campaigns, and other methods
  • Follow up on leads and inquiries
  • Handle enquiries from both internal and external customers, ensuring prompt resolution and maximum benefit to Aleng
  • Achieve monthly sales targets and proactively contribute to sales growth initiatives
  • Respond to customer sales enquiries promptly, preparing and submitting quotations within specified timelines
  • Provide exceptional service to telephone and online/e-mail sales clients, addressing their needs with professionalism and efficiency
  • Track and update customer information in the CRM database
  • Monitor customer accounts and identify upsell opportunities
  • Collaborate with outside the sales team to ensure customer satisfaction
  • Maintain knowledge of products and services to answer customer questions
  • Assist the sales team with sales administrative duties such as compiling quotations, processing customer orders, ensuring that payment terms are met, and organising and monitoring product deliveries
  • Assist the sales team with arranging appointments with prospective customers, for product demonstrations and presentation of the business services and products
  • Assist the sales and projects teams in the tender process with administrative duties such as research, cost estimates, etc., as and when needed
  • Manage financial reporting tasks, including processing quotes, creating invoices, and generating purchase orders
  • Assist the sales team with enquiries and support their activities as needed
  • Update internal price lists to ensure accuracy and alignment with company standards
  • Always keep the customer database up to date
Requirements:
  • Customer service experience
  • Ability to cope with a diversity of tasks in a high-pressure environment
  • Excellent communicator with a strong sense of urgency
  • High achievement orientation
  • Excellent people skills
  • Concern for order, quality and accuracy
  • Matic, + any additional training and qualification within sales responsibilities
  • 1+ years of proven internal sales experience in the engineering, mining or agricultural field
  • Excellent communication skills, ability to collaborate with cross-functional teams, and a proactive problem-solving attitude
  • Fluent spoken and written English ~ French an advantage
  • Ability to work in a fast-paced environment, manage multiple tasks, set priorities, work independently and well in a team, and perform under pressure
  • Excellent computer skills

Salary: R8 500 - R10 000 Basic

Location: Midrand

Working Nature: In office 5 days a week



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