Client Relationship Manager
6 days ago
Key Responsibilities
">We are looking for a highly skilled Client Relationship Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and support, and identifying opportunities to upsell and cross-sell our products and services.
Responsibilities Include:
">- Managing and resolving client queries and issues in a timely and professional manner.
- Working closely with internal teams to ensure seamless delivery of products and services.
- Identifying opportunities to upsell and cross-sell our products and services to clients.
- Maintaining accurate records and reports to track client interactions and sales activity.
- Providing regular feedback and coaching to team members to improve their performance and productivity.
Requirements
">- A minimum of 3 years' experience in a client-facing role, preferably in the financial services industry.
- Proven track record of success in building and maintaining strong client relationships.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients at all levels.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
- Bachelor's degree in a relevant field (BComm, Business Administration, etc.).
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