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Front Desk Coordinator

2 months ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

{"Job Title": "Receptionist", "Job Type": "Full-time/Permanent", "Location": "Cape Town, CBD", "Workplace": "Onsite", "Responsibilities": [{"title": "Greet Visitors", "description": "Welcome visitors in a warm and professional manner, ensuring a positive first impression of our company."}, {"title": "Manage Phone Calls", "description": "Handle incoming phone calls, direct calls to the appropriate staff, and take accurate messages when necessary."}, {"title": "Schedule Appointments", "description": "Schedule appointments and manage the calendar for office staff, ensuring seamless coordination and communication."}, {"title": "Administrative Support", "description": "Provide administrative support, including data entry, filing, and scanning documents, to ensure the smooth operation of our office."}, {"title": "Maintain Office Space", "description": "Ensure the reception area is clean, organized, and well-maintained, reflecting positively on our company's image."}, {"title": "Provide Information", "description": "Respond to general inquiries from visitors and callers, providing accurate information or directing them to the appropriate person."}, {"title": "Manage Office Supplies", "description": "Monitor and manage office supplies inventory, ordering supplies as needed to maintain a well-stocked and efficient office."}, {"title": "Collaborate with Colleagues", "description": "Assist other departments with clerical or administrative tasks as required, demonstrating a team-oriented approach."}, {"title": "Maintain Confidentiality", "description": "Handle sensitive information and documents with discretion and confidentiality, upholding our company's trust and integrity."}], "Requirements": [{"title": "Completed Matric Qualification", "description": "A completed Matric qualification is required for this role."}, {"title": "Administrative Experience", "description": "Previous experience in a receptionist or administrative role is preferred but not required."}, {"title": "Communication Skills", "description": "Excellent verbal and written communication skills are essential for this role."}, {"title": "Customer Service", "description": "A friendly and approachable demeanor with a focus on customer service is required."}, {"title": "Organizational Skills", "description": "The ability to manage multiple tasks efficiently and maintain an organized workspace is crucial."}, {"title": "Technical Skills", "description": "Basic knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn new software are required."}, {"title": "Time Management", "description": "Effective time management skills are necessary to prioritize tasks and meet deadlines."}, {"title": "Appearance", "description": "A professional and neat appearance is expected."}, {"title": "Multitasking", "description": "The ability to multitask, including answering calls and greeting visitors simultaneously, is required."}, {"title": "Accuracy", "description": "Accuracy in taking messages, scheduling appointments, and performing clerical duties is essential."}, {"title": "Collaboration", "description": "The ability to work collaboratively with colleagues and other departments is necessary."}, {"title": "Switchboard Experience", "description": "Experience using a switchboard is advantageous."}]