Front Desk Coordinator

2 months ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time
Front Desk Job Description

Isilumko Staffing is seeking a highly organized and customer-focused Front Desk professional to join our team.

Key Responsibilities:

  1. Greeting Visitors: Welcome guests with a warm and professional demeanor, ensuring a positive first impression.
  2. Answering Calls: Manage incoming calls, redirecting as needed, taking messages, and providing basic information to callers.
  3. Administrative Support: Assist with various clerical tasks, including photocopying, filing, data entry, and managing office supplies.
  4. Handling Correspondence: Sort and distribute mail, emails, and packages, and handle outgoing mail as required.
  5. Maintaining Reception Area: Keep the reception area tidy and presentable, ensuring all necessary stationery and materials are stocked.
  6. Problem Resolution: Address inquiries and resolve issues promptly and professionally, escalating when necessary.
  7. Ad Hoc Requests: Attend to ad hoc requests from management, showcasing flexibility and dedication to supporting the team.

Qualifications:

  • National Senior Certificate or equivalent.
  • Previous experience in a similar role is preferred but not always required.
  • Training in administrative procedures or office management is beneficial.
  • Excellent communication and interpersonal skills.
  • Proficiency in using office equipment.
  • Organizational and multitasking abilities.
  • Attention to detail and accuracy in administrative tasks.
  • Customer service orientation.
  • Knowledge of basic computer applications.
  • Ability to handle stressful situations with calmness and professionalism.


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