Front Desk Coordinator
2 months ago
Isilumko Staffing is seeking a highly organized and customer-focused Front Desk professional to join our team.
Key Responsibilities:
- Greeting Visitors: Welcome guests with a warm and professional demeanor, ensuring a positive first impression.
- Answering Calls: Manage incoming calls, redirecting as needed, taking messages, and providing basic information to callers.
- Administrative Support: Assist with various clerical tasks, including photocopying, filing, data entry, and managing office supplies.
- Handling Correspondence: Sort and distribute mail, emails, and packages, and handle outgoing mail as required.
- Maintaining Reception Area: Keep the reception area tidy and presentable, ensuring all necessary stationery and materials are stocked.
- Problem Resolution: Address inquiries and resolve issues promptly and professionally, escalating when necessary.
- Ad Hoc Requests: Attend to ad hoc requests from management, showcasing flexibility and dedication to supporting the team.
Qualifications:
- National Senior Certificate or equivalent.
- Previous experience in a similar role is preferred but not always required.
- Training in administrative procedures or office management is beneficial.
- Excellent communication and interpersonal skills.
- Proficiency in using office equipment.
- Organizational and multitasking abilities.
- Attention to detail and accuracy in administrative tasks.
- Customer service orientation.
- Knowledge of basic computer applications.
- Ability to handle stressful situations with calmness and professionalism.
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