Dutch Language Expert

1 month ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
Job Title: Dutch Speaking Expert Rater

Our client is a leading provider of innovative solutions for global brands, focusing on enhancing customer experience (CX) through digital transformation. They support clients across various industries, including tech, games, communications, ecommerce, fintech, healthcare, and travel.

Location: Cape Town, CBD

Job Type: Full Time

Workplace: Hybrid

Salary: R27 000 CTC per month

Job Description

We are seeking a highly skilled Dutch speaking expert rater to join our team. The ideal candidate will have strong written and verbal communication skills in Dutch, as well as critical thinking, problem-solving, and time management skills.

Responsibilities:

  • Data analysis and management: Ensure high-quality data by foreseeing and pre-empting quality issues and continuously improving data quality.
  • Provide high-quality feedback: Review work submitted by a remote-based workforce and collaborate with team members to write qualitative reports.
  • Creation and delivery of training material: Develop eLearning materials, online video production, and webinar hosting to support performance improvement processes.
  • Flexibility and adaptability: Adjust to frequent changes in line with customer requirements and project evolution.

Requirements:

  • 2-3 years of experience in content creation, writing, reporting, QA, or similar roles.
  • Strong written and verbal communication skills in Dutch.
  • Critical thinking, problem-solving, time management, and organizational skills.
  • Knowledge of Google Workspace and/or MOS Suite.
  • Experience with data analysis, SQL, HTML, and SQL would be desirable.
  • An academic background in social sciences would be a plus.

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