IT Support Specialist

1 month ago


Richards Bay, KwaZulu-Natal, South Africa SGS Full time

At SGS, we are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. This role will be responsible for providing top-notch technical support to our employees, ensuring the smooth operation of our IT systems and infrastructure.

About the Role

The ideal candidate will have a strong understanding of computer systems, hardware, and software, as well as excellent communication and problem-solving skills. They will be responsible for troubleshooting and resolving technical issues, configuring new laptops and desktops, and maintaining quality and efficiency in their work.

Responsibilities
  • Provide technical support to employees, including troubleshooting and resolving hardware and software issues;
  • Configure and maintain new laptops and desktops, ensuring they meet company standards;
  • Maintain accurate records of IT assets and inventory;
  • Collaborate with the IT team to implement disaster recovery and business continuity plans;
  • Participate in software testing and debugging, providing feedback to developers to improve application performance.
Requirements
  • National Diploma in Computer Science or related field;
  • Proficiency in English (read, write, speak);
  • Computer literacy in Word, Excel, and Outlook;
  • Excellent communication and problem-solving skills;
  • Able to work effectively in a team environment.
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about technology, please submit your application.

Estimated Salary: $52,500
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