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Retail Sales Professional

1 week ago

Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time
About the Role

We are looking for a skilled and detail-oriented Sales Consultant to join our team. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of store appearance.

Key Responsibilities:

  • Drive sales growth through effective selling techniques
  • Provide world-class customer service at all times
  • Perform basic administrative tasks
  • Ensure adherence to company policies and procedures
  • Maintain a clean and organised showroom at all times
  • Assist in inventory management and control
  • Support customers in finding products and resolving queries
  • Process cash and card transactions efficiently
  • Stock shelves with merchandise and maintain visual displays
  • Answer customer queries and provide product information
  • Report discrepancies to the supervisor promptly
  • Offer product advice to customers and provide solutions
  • Balance cash registers accurately with receipts
  • Handle customer refunds and returns professionally
  • Maintain a tidy and clean store environment
  • Resolve customer complaints effectively
  • Work within established guidelines, particularly with brands
  • Attach price tags to merchandise correctly
  • Maintain store security and detect potential losses
  • Receive and store large stock deliveries efficiently
  • Stay up-to-date with special promotions and display products effectively
Requirements
  • Matric qualification as a minimum
  • 2-3 years' experience in retail sales is essential
  • A proven track record of achieving sales targets consistently
  • A strong sales record of over R350
  • Prior experience in mattress or furniture sales is highly desirable
  • Proficiency in computer applications