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Sales Development Representative

2 months ago

Sandton, South Africa Kontak Recruitment Full time
Job Summary

Kontak Recruitment is seeking a highly motivated and results-driven Internal Sales Representative to join our team. As a key member of our sales team, you will play a crucial role in driving sales growth by providing exceptional customer service and support to internal and external clients.

Key Responsibilities
  • Engage with customers to ensure prompt and accurate responses to inquiries regarding product, pricing, and availability.
  • Process orders, coordinate delivery, and handle all issues related to orders, backorders, returns, and replacements.
  • Assist the external sales team by preparing quotes, and assisting with tenders or proposals and product information.
  • Follow up on generated leads and promote new products and initiatives.
  • Provide technical product support and guidance to customers.
  • Ensure follow-up of all sales activities, customer interactions, and transactions.
Requirements
  • Proven experience in a sales or customer service role, preferably in the lighting industry or related field.
  • Excellent communication and interpersonal skills, with a strong customer-centric approach.
  • Ability to multitask, prioritize, and manage time effectively in a deadline-driven environment.
  • Proficiency with MS Office Suite (Word, Excel, Outlook).
  • Technical aptitude and a willingness to learn about lighting products and applications.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.