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Account Growth Manager

2 months ago

Port Elizabeth, Eastern Cape, South Africa Hire Resolve Full time
About the Role

Hire Resolve's client is seeking a highly motivated and results-driven Sales Representative to join their team in the Courier Industry in the Eastern Cape region. The ideal candidate will have a passion for sales and a proven track record of achieving revenue targets.

Key Responsibilities
  • Maintain and grow client relationships
  • Achieve budget targets per client
  • Build relationships with multiple levels at the client (Strategic, Tactical, and Operational)
  • Manage client expectations and handle objections
  • Create and update account plans per client (develop a strategy per client)
  • Manage existing client renewals effectively
  • Coordinate and complete RFPs/Tenders
  • Re-implement clients and continuously look for innovative ways to add value
  • Have a deep understanding of the client's business and how the company can add value
  • Attend training to stay up-to-date with relevant sales skills
  • Share best practices with the team
  • Present to clients and work closely with Operations and Customer Service to ensure client satisfaction
  • Quantify the company's value to clients
  • Continuously sell to existing clients to increase wallet share
  • Visit clients regularly to stay top of mind
  • Negotiate contracts, price increases, and operational challenges
  • Enable and assist Debtors in collecting aged monies
  • Monitor service levels and implement action plans to mitigate risk
  • Implement and maintain management reporting tools to measure client conformances
  • Assess and gauge client profitability
  • Attend weekly/monthly sales meetings
  • Ensure timely submission of weekly and monthly reports
Requirements
  • Grade 12/Matric certificate
  • Relevant degree/diploma (advantageous)
  • Driver's License (essential)
  • Minimum 3 years sales experience in Transport/Logistics Services
  • Exceptional working knowledge of Microsoft Office Suite, Excel, Word, PowerPoint
  • Advanced understanding of PowerPoint and Excel with analytical skills
  • Strong communication skills
  • Ability to work independently and take responsibility
  • Attention to detail
  • Analytical skills
  • Exceptional work ethic
  • Dogmatic and passionate about retaining and winning new business
  • Strategic thinking ability
  • Strong ability to close deals
  • Relationship management skills
  • Leadership skills
  • Interpersonal skills
  • Risk Management skills
  • Report writing skills