Network Support Specialist

1 week ago


Pretoria, Gauteng, South Africa BOSS Consult Full time

Job Summary: We are seeking an experienced 1st Line Network Support Engineer to join our team at BOSS Consult. The ideal candidate will have a strong background in network support and management, with a focus on providing high-level technical support and ensuring optimal network performance.


Key Responsibilities:



  • Provide on-site support to clients, visiting sites in Pretoria and MTN Roodepoort to perform daily health checks and high-level inspections of firewalls and APNs.
  • Monitor network links and report on Link QOS parameters to ensure optimal network performance.
  • Perform high-level checks and maintenance on firewalls, and manage APN configurations.
  • Provide 1st line technical support, troubleshooting network issues as they arise.

Requirements:



  • Network qualification, such as CCNA, is required.
  • Understanding of MPLS, SDWAN, BGP, and routing protocols.
  • High-level understanding of firewalls and APN configurations.
  • At least 2 years of previous experience in a network support role.


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