Network Support Specialist
1 week ago
Job Summary: We are seeking an experienced 1st Line Network Support Engineer to join our team at BOSS Consult. The ideal candidate will have a strong background in network support and management, with a focus on providing high-level technical support and ensuring optimal network performance.
Key Responsibilities:
- Provide on-site support to clients, visiting sites in Pretoria and MTN Roodepoort to perform daily health checks and high-level inspections of firewalls and APNs.
- Monitor network links and report on Link QOS parameters to ensure optimal network performance.
- Perform high-level checks and maintenance on firewalls, and manage APN configurations.
- Provide 1st line technical support, troubleshooting network issues as they arise.
Requirements:
- Network qualification, such as CCNA, is required.
- Understanding of MPLS, SDWAN, BGP, and routing protocols.
- High-level understanding of firewalls and APN configurations.
- At least 2 years of previous experience in a network support role.
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