Network Operations Specialist

3 weeks ago


Pretoria, Gauteng, South Africa Boardroom Appointments Full time
Job Description

Boardroom Appointments is seeking a highly skilled Network Operations Specialist to join our team.

Key Responsibilities:

  • Ensure the stability, performance, and security of the HEC network.
  • Perform tasks associated with Service Requests and Incident Management Processes.
  • Collaborate with Network Ops 3rd Level Support to identify unknown errors.
  • Document findings in the Known Error Database (KEDB).
  • Assist Service Desk and Level 1 support staff to incrementally take over more tasks.

Requirements:

  • Minimum 3-5 years of relevant experience in enterprise production or data center environments.
  • Foundational ITIL knowledge.
  • Working knowledge of security aspects of systems.
  • Ability to process complex network issues with a high degree of autonomy.
  • Experience in a customer-facing engineering role.

Preferred Qualifications:

  • CCNA/CCNP certification.
  • ITIL certification.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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