Customer Support Liaison

4 weeks ago


Edenvale, Gauteng, South Africa KQ workers pty Ltd Full time R10 000 - R15 000 per hour

About the Role

As a Customer Support Liaison at KQ workers pty Ltd, you will play a critical role in ensuring exceptional customer experiences.

We are seeking an individual with extensive experience in customer service to join our team. As a key member of our support staff, you will be responsible for communicating effectively with customers, resolving issues promptly, and providing top-notch assistance.

Your primary focus will be on enhancing the overall satisfaction of our clients through your excellent communication skills, collaborative mindset, and dedication to delivering exceptional results.

Key Responsibilities:

  • Providing timely and effective customer support via various channels
  • Resolving customer complaints and concerns in a professional manner
  • Collaborating with internal teams to ensure seamless issue resolution
  • Maintaining accurate records of customer interactions and support provided

What We Offer:

  • A competitive salary of $65,000 - $80,000 per annum
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package

Requirements:

  • Minimum 3 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in using CRM software and other technical tools

Estimated Salary: $72,500 (Based on location and industry standards)


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