Product and Operations Specialist
4 days ago
Core Group is a leading provider of innovative solutions and services in Africa. We strive to empower our customers with the skills and knowledge required to succeed in today's fast-paced market.
Our Vision
To be the preferred partner for businesses seeking to enhance their performance and achieve their goals through tailored training and support services.
Job Summary
We are currently seeking a seasoned Product and Sales Trainer & Coordinator to join our dynamic team in Africa. As a key member of our training department, you will play a vital role in developing and delivering comprehensive training programs that cater to the diverse needs of our customers.
Responsibilities
- Training Program Development
- Create and deliver high-quality training programs for iStore, Partner, iPro, and independent retail store staff.
- Collaborate with cross-functional teams to design and implement tailored training solutions.
- Conduct training sessions, workshops, and one-on-one coaching to enhance the skills and knowledge of our customers.
- Evaluate training effectiveness and provide actionable feedback to improve future programs.
- Ensure compliance with industry standards and regulatory requirements.
- Maintain high standards of quality in all aspects of training delivery and program development.
- Minimum Requirement: Matric Senior Certificate.
- 1–3 years of experience in a training environment.
- Highly motivated, adaptable, and willing to assist in various tasks as needed.
- Excellent communication and interpersonal skills with a strong focus on people.
- Knowledge and understanding of the Apple ecosystem and related products.
- Proven experience in training, administration, planning, and coordination.
- Willing and able to travel into Africa.
- Strong administrative and organisational skills.
- Proficiency in delivering engaging and effective training.
- Expertise in planning and coordinating training events.
- Familiarity with Learning Management Systems (LMS).
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