VP of Product and Operations

6 days ago


Randburg, Gauteng, South Africa PRR Recruitment Full time
About the Job

We represent an African payments platform purpose-built for enterprise. Industry leaders choose us to optimize payment performance, automate financial operations, and craft extraordinary customer experiences. Our growing list of customers includes South Africa's largest retailers, financial institutions, and some of the world's largest consumer brands.

Job Overview

As VP of Product and Operations, you'll be at the forefront of our mission to enable the world's most prominent merchants to scale their businesses seamlessly in South Africa and beyond. You'll shape product strategy, drive operational excellence, and lead complex cross-border payment solutions. Your focus will go beyond foundational growth: you will scale our operations, improve merchant success, and solidify our role as a key player in Africa's payment ecosystem.

Your daily adventures include:

Product Leadership:
  • Define and own the product vision
  • Drive product innovation
  • Navigate complex regulations
Operational Excellence:
  • Mitigate risk and ensure compliance
  • Client success programs
Merchant Scale:
  • Localize for impact
  • Strategic partnerships
Leadership & Team Development:
  • Scale high-performing teams
  • Lead cross-functional teams
  • Promote cross-functional collaboration

What It Takes to Succeed

You must have a strong B2B and B2C product management background, cross-border payments, and merchant success optimization. You should also have expertise in global payments ecosystems, remittance networks, digital currencies, and alternative payment methods. Skilled in navigating multijurisdictional compliance frameworks and managing regulatory relationships. Experienced in data-driven decision-making using analytics to improve operations, reduce costs, and enhance merchant outcomes. A natural leader who can build and scale high-performing teams while fostering a collaborative, transparent, and results-driven culture.

We require 10 years of experience in senior leadership roles with a proven track record of scaling products and operations in regulated environments. You should have a strategic product and operations leader with deep experience in fintech, payments, remittance, or SaaS, ideally in high-growth or complex markets.

What it takes to succeed: Experience in B2B selling of a tech service or SaaS product into the large business market. A prospective solid network of potential clients as well as reselling partners. Experience in rapidly structuring and scaling a sales organization in multiple locations; scale-up/start-up experience would be advantageous. Demonstrated sales management experience, including hiring, developing, and driving accountability. Proven ability to manage sales teams from different cultures in diverse countries. Experience with fast-paced scale-up environments; thrives on the challenge of getting things done quickly and delivering results. Experience in an international and diverse team environment.



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