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Business Process Improvement Lead

2 weeks ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time

Boardroom Appointments is seeking a highly experienced Business Process Improvement Lead to join our team. In this role, you will be responsible for analysing and improving business processes to drive operational efficiency and enhance the user experience.

Key Responsibilities
  • Analyse current business processes and propose streamlined workflows to improve operational efficiency.
  • Collaborate with cross-functional teams to design technology solutions that align with business goals and enhance the user experience.
  • Document business process flows, functional specifications, user manuals, and training materials to support the implementation and adoption of fintech solutions.

As a Business Process Improvement Lead, you will have the opportunity to work on various projects, including:

  • Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs and document functional and non-functional requirements.
  • Business Process Analysis: Analyse current business processes and identify gaps to propose streamlined and efficient workflows.
  • Testing and Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and provide input into testing strategies and test plans.