Restaurant Operations Manager

6 days ago


Durban, KwaZulu-Natal, South Africa Nando's Full time
Restaurant Operations Manager

Nando's is seeking a highly skilled Restaurant Operations Manager to join our team. The ideal candidate will have extensive experience in managing multiple restaurants and be able to implement operational excellence across our portfolio.

  • Main Responsibilities:
  • Lead and manage Casas within an allocated portfolio to improve performance, growth, and profitability.
  • Manage multiple Franchise and Corporate owned Casas.
  • Oversee Casa activity to ensure alignment with corporate goals and operational objectives.
  • Implement and enforce Company regulations and ensure compliance with Occupational Health and Safety, Labour, and other related legislation.

About Nando's:

Nando's is a dynamic fast-casual restaurant chain with a passion for delivering exceptional customer experiences. We are committed to providing our customers with high-quality food, a welcoming atmosphere, and excellent service.

Requirements:

  • Degree or equivalent NQF Level 7 qualification in Business Management, Financial Management, or Hospitality Management.
  • Minimum 5-8 years' experience in a middle management role in a restaurant or retail environment.
  • Advanced knowledge of restaurant operations including people, product, and customer processes.


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