Senior Client Engagement Lead

2 days ago


Cape Town, Western Cape, South Africa Datafin Recruitment Full time
Job Overview:

Datafin Recruitment is seeking an experienced Senior Client Engagement Lead to join our team. This role offers a unique opportunity to work with a growing international startup consultancy specializing in custom implementations of their platform software for digital transformation.


Key Responsibilities:
  • Act as an intermediary between our client and the client organization, ensuring clarity and understanding on project requirements and deliverables.

  • Develop and maintain a robust sales pipeline to ensure consistent growth aligned with a pre-existing account strategy.

  • Lead the preparation, negotiation, and finalization of customer proposals and contracts, ensuring alignment with company goals, customer needs, and financial targets.

  • Oversee the execution of projects and services to ensure they meet customer expectations and company standards, implementing metrics and KPIs to evaluate delivery performance and customer satisfaction.


Requirements:

The ideal candidate will have a strong background in customer management, sales leadership, and service delivery. They must possess excellent negotiation, relationship management, and strategic planning skills, as well as exceptional communication and interpersonal skills.

A Bachelor's degree in Business Administration, Management, or a related field is required. The candidate should also demonstrate strong versatility and be able to thrive in innovative situations.

In terms of salary, this role offers a competitive compensation package estimated at £80,000 - £100,000 per annum, depending on experience.



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