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Team Leader

3 weeks ago

Cape Town, Western Cape, South Africa Rentokil Pest Control South Africa Full time
About Us

Rentokil Pest Control South Africa is committed to delivering exceptional customer service and driving business excellence.

We are currently seeking an experienced team leader to join our team and drive customer satisfaction initiatives.

The successful candidate will be responsible for managing a team of customer service representatives, developing and implementing strategies to improve customer satisfaction, and ensuring seamless communication between internal and external stakeholders.

Key Responsibilities:

  • Manage team performance and provide coaching and guidance
  • Develop and implement process improvements
  • Maintain high levels of customer satisfaction

Requirements:

  • Proven leadership and management experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively within a team environment