Lead Retail Supervisor

5 days ago


Cape Town, Western Cape, South Africa TransEra Solutions Full time
Job Overview
TransEra Solutions is seeking a highly skilled Lead Retail Supervisor to manage our Foods Department, overseeing sales and customer experience. As a key member of our retail team, you will be responsible for driving business growth, managing staff, and ensuring exceptional customer service.

Main Responsibilities
• Drive sales growth and customer satisfaction through effective management of the department and team.
• Supervise and develop a team of retail staff, focusing on their skills development and performance improvement.
• Implement operational procedures and standards to ensure efficient store operations.
• Collaborate with other departments to achieve business objectives and enhance customer experience.

Key Skills and Qualifications
• Minimum Grade 11 or NQF3 completion, with Grade 12 advantageous.
• 2-5 years of supervisory or management experience in retail, preferably in a similar role.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
• Ability to work flexible hours, including shifts, to meet operational requirements.

Compensation and Benefits
We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience, as well as benefits such as medical aid, retirement funding, and employee discounts.

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