Food Retail Store Operations Manager

7 hours ago


Cape Town, Western Cape, South Africa TransEra Solutions Full time

TransEra Solutions is a retail giant with stores across various regions, seeking an experienced Department Manager to lead our Foods Department. This role offers a unique opportunity to attract and grow our customer base, increase market share, turnover, and profitability.

About the Role

We are looking for a results-driven individual who can provide exceptional customer service, recruit, select, manage, and develop people to meet competence requirements, participate in team efforts to achieve department and store goals, implement new initiatives, and supervise staff to meet competence requirements.

The successful candidate will have 2-5 years of experience as a Supervisor or Manager in Retail, with a proven track record of leading teams and achieving sales growth. A Retail and/or Business Management Diploma would be advantageous, as would commercial acumen and numeracy skills.

This is a challenging and rewarding role that requires strong leadership, communication, and problem-solving skills. If you are passionate about retail, customer service, and leading high-performing teams, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers
  • Recruit, select, manage, and develop people to meet competence requirements
  • Participate in team efforts to ensure achievement of department and store goals
  • Manage implementation and integration of new initiatives
  • Supervise and coach staff to meet competence requirements
  • Job-specific responsibilities as per Job Profile (dependent on position)

Desirable Qualifications:

  • Grade 11 or NQF3 completed, with Grade 12 advantageous
  • Retail and/or Business Management Diploma would be advantageous
  • 2-5 years of experience as a Supervisor or Manager in Retail
  • Team management and leadership experience

About Us

TransEra Solutions is a leading retail company with a commitment to excellence in customer service and employee development. We offer a competitive salary package, including an estimated monthly salary of R40,000 - R60,000 based on experience and qualifications.



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