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Hollywoodbets Team Member
1 week ago
Hollywoodbets offers an exciting opportunity for Customer Service Consultants to join our Purple Team. With a rich history in South Africa, we have grown into a prominent brand operating globally.
This role requires a high level of accuracy and efficiency in processing withdrawals and resolving customer queries.
About the Role:- Attending to customer inquiries related to withdrawals.
- Effective resolution of customer queries across various platforms.
- Investigating and resolving account-related issues or discrepancies.
- Monitoring suspicious transactions and escalating to management.
- Preparing manual payments for submission to the Treasury team.
- Contact Centre Experience
- A dynamic work environment
- Ongoing development opportunities
- A culture that values teamwork and innovation
Candidates meeting minimum requirements are encouraged to apply.
