Technical Writer

3 weeks ago


Johannesburg, Gauteng, South Africa Mirantis Full time
Job Summary

Mirantis is seeking a skilled Technical Writer to join our Open Source Program Office (OSPO) team. As a Technical Writer, you will be responsible for creating and maintaining high-quality technical documentation for our open source projects.

Key Responsibilities
  • Technical Documentation: Develop and maintain a variety of technical documents, including user manuals, design specifications, and online help within open source communities.
  • Collaboration: Work closely with development, QA, and our open source communities to gather information and ensure the accuracy and completeness of documentation.
  • Structured Approach: Develop and standardize documentation templates and ensure consistent documentation standards across projects.
  • Community Engagement: Participate in and contribute to open source community discussions and documentation efforts.
  • Research and Analysis: Research, analyze, and organize complex technical information into user-friendly documents.
  • Outreach and Marketing: Work with our open source communities on community marketing content such as blogs, how-to articles, and other educational materials.
Requirements
  • Education: Bachelor's degree in Technical Communication, Computer Science, Engineering, or equivalent experience.
  • Experience: 2+ years of experience in technical writing, preferably in a software or technology-intensive field.
  • Open Source Experience: Proven experience in contributing to open source projects.
  • Writing and Editing Skills: Strong writing, editing, and proofreading skills with a keen eye for detail.
  • Communication Skills: Ability to understand and explain complex technical concepts clearly.
  • Technical Skills: Proficiency with documentation tools such as Markdown, Git, and content management systems (CMS).
  • Collaboration Skills: Excellent communication and collaboration skills.
Desirable Qualifications
  • API Documentation Experience: Experience with API documentation and familiarity with RESTful APIs.
  • Software Development Experience: Familiarity with software development processes and agile methodologies.
  • Cloud-Native Experience: Familiarity with cloud-native concepts, Kubernetes, and open source infrastructure.
  • Visual Aids Experience: Experience with creating diagrams, illustrations, and other visual aids to enhance documentation.
  • Organizational Skills: Strong organizational skills and the ability to manage multiple projects simultaneously.


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