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Customer Service Representative

2 months ago

Strand, Western Cape, South Africa Merand Corbett & Associates Full time
Job Title: Customer/Receipt Checker

We are seeking a highly skilled and customer-focused individual to join our team as a Customer/Receipt Checker at Merand Corbett & Associates.

Key Responsibilities:
  • Greet customers and provide exceptional service to ensure a positive shopping experience.
  • Facilitate and coordinate customer interactions, ensuring seamless transactions and resolving any issues promptly.
  • Verify receipts and totals to ensure accuracy and prevent errors.
  • Monitor sales floor and customer movements to maintain a safe and secure environment.
  • Communicate effectively with customers, stakeholders, and colleagues to provide accurate responses and support.
  • Support the sales team and other company personnel to achieve business objectives.
  • Adhere to company safety, security, and housekeeping procedures at all times.
Requirements:
  • Matric certification is essential.
  • At least 2 years of customer service experience is required.
  • Strong client servicing and security awareness skills are necessary.
  • Ability to handle customer inquiries and difficult situations.
  • Product knowledge is advantageous.
  • Excellent communication and interpersonal skills are required.
Skills and Competencies:
  • Strong customer service skills.
  • Attention to detail and ability to work under pressure.
  • Initiative and composure in challenging situations.
  • Effective communication and teamwork skills.

Only shortlisted candidates will be contacted.