Service Advisor

We are thrilled to announce the opening of our new branch in **Strand, Western Cape**, and we are seeking a highly skilled **Service Advisor** to join our team

**About the Position**

**Job requirements**:

- Consult with Repairs Technicians regarding necessary repairs and possible alternatives
- Use knowledge of products and services to provide information about available parts and service options
- Answer questions about service outcomes, schedule and book appointments
- Provide customers with information and advice on warranty protections and cost savings
- Manage and oversee the Repairs division workflow and schedule
- Call customers to advise them on pick-up times
- Maintain positive customer relationships to ensure repeat business

**Desired Skills**
- Technical
- Must be able to communicate with customers at all levels.
- Must be detailed orientated
- Must be able to read and write English
- Must be highly motivated and be able to liaise with customers
- Knowledge of mechanical systems

**Desired Work Experience**
- Proven work experience as a Service Advisor or similar role
- Strong understanding of Repairs and Maintenance of tools and machinery
- Salary: Negotiable with Benefits available.
- Working Hours: Monday - Friday 08:00 - 17:00 and Saturday 08:00 - 13:00.

**About The Employer**

Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices. In creating a strong staffing group Adendorff Machinery Mart believes in the development and implementation of Organizational Development & Training that is recognized for its ability to understand, conceptualize and deliver total solutions and to provide consistent, professional and long - term relationships with its customers and will assist in developing well rounded staff in all aspects of business This is what Adendorff Machinery Mart’s vision is all about, and we pride ourselves in focusing on a long term commitment to our vision. Based on our strong commitment to our vision we believe that we place ourselves in a position whereby our decisions, abilities and actions will prove us to be a great market leader within our field.