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This is an exciting opportunity to join a leading insurance company as a Relationship Manager. The successful candidate will be responsible for managing claims notification processes, collaborating with internal stakeholders, and developing strategic partnerships. If you have a passion for delivering exceptional customer service and are looking for a challenging role that offers growth opportunities, this could be the perfect fit for you.
Key Accountabilities- Manage claims cost-effectively, minimizing leakage and meeting customer service standards.
- Collaborate with Claims Management, Operations, and Leadership Team to ensure seamless delivery of services.
- Develop customer-specific value-added services in conjunction with Claims Operations.
- Grade 12 Matric, NQF Level 6 (B-Degree) or equivalent qualification.
- 3-5 years of experience within claims operations or customer-facing roles.
- Associate of the Insurance Institute of South Africa (AIISA) FIISA certification.
