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Compliance and Customer Service Lead

3 weeks ago


Johannesburg, Gauteng, South Africa Access Bank Plc Full time
Job Summary:

This is an exciting opportunity for a motivated individual to join our team as a Compliance and Customer Service Lead. As a key member of our business support team, you will be responsible for leading the implementation of effective AML controls and ensuring compliance with all relevant laws and regulations.

Main Responsibilities:

  1. Lead the development and implementation of AML controls
  2. Ensure compliance with all relevant laws and regulations
  3. Develop and maintain relationships with internal stakeholders
  4. Provide training and support to staff on AML-related matters

Requirements:

  • Diploma or degree in a related field
  • Relevant work experience in banking or finance
  • Knowledge of AML regulations and guidelines