Parts Sales Representative

2 weeks ago


Johannesburg, Gauteng, South Africa JABES CONSULTANTS Full time

Main Purpose of Job:

The successful candidate will be responsible for providing exceptional customer service and sales support to external customers, ensuring a profitable parts department through the availability and delivery of correct parts.

Main Job Functions:

  • Understand and meet client needs and requirements, timeously and supply correct parts.
  • Check stock availability and provide feedback within an hour.
  • Locate parts required and deliver timeously and identify parts not in stock and commission sales.
  • Do quotations timeously and accurately and follow-up on lost quotes.
  • Order Parts, with the authority of the Parts Manager.
  • Resolve customer queries.
  • Meet and exceed agreed targets.
  • Follow up on clients and back orders.
  • Friendly, polite, and courteous towards all customers.
  • Develop yourself to provide customer satisfaction, gain product knowledge, improve skills and attitude, set a good example for fellow employees.
  • Cross departmental disciplines.

Key Responsibilities:

  • Plan and forecast sales goals.
  • Ability to work independently.
  • Visits assigned customers.
  • Planning sales strategies.
  • Experience in sales preferred.
  • Great customer service skills.
  • Strong verbal communication skills required.
  • Three to five years of experience in customer service.


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