Parts Sales Representative
2 weeks ago
Main Purpose of Job:
The successful candidate will be responsible for providing exceptional customer service and sales support to external customers, ensuring a profitable parts department through the availability and delivery of correct parts.
Main Job Functions:
- Understand and meet client needs and requirements, timeously and supply correct parts.
- Check stock availability and provide feedback within an hour.
- Locate parts required and deliver timeously and identify parts not in stock and commission sales.
- Do quotations timeously and accurately and follow-up on lost quotes.
- Order Parts, with the authority of the Parts Manager.
- Resolve customer queries.
- Meet and exceed agreed targets.
- Follow up on clients and back orders.
- Friendly, polite, and courteous towards all customers.
- Develop yourself to provide customer satisfaction, gain product knowledge, improve skills and attitude, set a good example for fellow employees.
- Cross departmental disciplines.
Key Responsibilities:
- Plan and forecast sales goals.
- Ability to work independently.
- Visits assigned customers.
- Planning sales strategies.
- Experience in sales preferred.
- Great customer service skills.
- Strong verbal communication skills required.
- Three to five years of experience in customer service.
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