Administrative Support Professional
2 days ago
Fusion Personnel is seeking an experienced Administrative Support Professional to join our team. As a key member of our administration department, you will be responsible for providing administrative support to our service technicians and management team.
Key Responsibilities:
- Define material requirements for each service request
- Generate service requests and job cards and assign to technicians.
- Identify required repair parts with technicians
- Procure required materials, parts, equipment
- Process related paperwork upon completion of work assignments
- Process Purchase Requests
- Facilitate the Operative Quoting process for leads brought in by the Technicians.
- Resolve customer complaints
- Collect warranty information, monitor, and report any potential warranty or credit requests to the Service Manager
- Maintain and provide all safety-related documentation
- Coordinate the maintenance of company equipment and assets
- Conduct spot inspections and audits of the service technicians equipment and vehicles and record the results with the Service Manager.
- Prepare invoices daily
- Negotiate response times with customers.
- Monitor the credit control list and assist in collection efforts
- Oversee miscellaneous activities within the branch such as shipping/receiving, shop cleanliness, walk-ins for parts, equipment/building maintenance, and answering phones.
- Maintain company-issued equipment, vehicles, and assets.
Requirements:
- Matric certificate
- Valid driver's license and own transport
- Two years experience in an admin role
- MS Office Suite proficiency
Salary Range: $55,000 - $65,000 per year
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