Product Application Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Headhunters Full time

Product Application Technologist
===========================

**Job Summary**
----------------

We are seeking a highly skilled Product Application Technologist to join our team. As a key member of our sales and technical support team, you will be responsible for providing technical expertise and support to our customers in the food processing and packaging industry.

**Key Responsibilities**
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* Serve as the technical liaison between customers and our company, addressing and resolving concerns promptly.
* Manage inquiries and issues across departments, ensuring efficient communication and resolution.
* Arrange and conduct equipment demonstrations and training sessions to showcase our technology.
* Provide in-depth technical support and knowledge to customers to maximize their use of our products.
* Work closely with customers and Original Equipment Manufacturers (OEMs) to troubleshoot packaging and equipment issues, ensuring smooth integration and functionality.
* Partner with internal teams to continuously improve our product offerings based on customer feedback and industry trends.
* Demonstrate strong administrative skills to manage multiple projects effectively.
* Handle reporting, planning, scheduling, and prioritization to ensure projects are completed on time and within budget.

**Requirements**
------------

* 5-8 years experience in a technical support/sales role, preferably in the food processing or packaging industry.
* Strong problem-solving skills and the ability to manage multiple projects simultaneously.

**What We Offer**
---------------

* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* A competitive salary and benefits package.

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.

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