Commercial Operations Lead

1 week ago


Pretoria, Gauteng, South Africa Arcs Full time
About the Role

The Commercial Operations Lead position at Arcs offers a unique opportunity to make a significant impact in the company's success. As a key member of our operations team, you will be responsible for managing the commercial aspects of our business, including merchant relationships, contract negotiations, and operational efficiency.

Main Responsibilities
  1. Lead the development and implementation of commercial strategies that drive revenue growth and improve operational efficiency.
  2. Manage relationships with existing merchants, identify opportunities for growth, and negotiate favorable terms.
  3. Collaborate with cross-functional teams to analyze market trends, competitor activity, and customer needs.
  4. Develop and manage complex contracts, ensuring favorable terms and ongoing compliance.
  5. Cultivate long-term partnerships by providing exceptional customer service and resolving issues efficiently.
Essential Skills and Qualifications
  • Bachelor's degree in law, commerce, business administration, or related field.
  • 5-10 years of experience in contract management, project coordination, supply chain management, and product development.
  • Strong marketing, negotiation, and relationship management skills.
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines.


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