IT Manager
1 month ago
At People Dimension, we are seeking an IT Manager to lead our service delivery team in Cape Town. This is a great opportunity for a seasoned professional to oversee the daily operations of our technical support team and drive business growth.
We offer a competitive salary of R750,000 per annum, commensurate with experience.
Job Description:
We are looking for a highly skilled and experienced IT Manager to join our team. The ideal candidate will have a strong background in IT service management, with a focus on customer satisfaction and team leadership.
The successful candidate will be responsible for:
- Monitoring and coordinating daily activities of the technical support team
- Managing technical escalations and vendor relationships
- Providing regular reports and presentations to stakeholders
- SUPERVISION OF THE CUSTOMER SUPPORT TEAM TO ENSURE COMPLIANCE TO PERFORMANCE TARGETS (KPIs) AND OVERALL CUSTOMER SATISFACTION.
- Developing staff skills to meet current and future operational requirements
- Applying ITIL processes to improve operations
- Working with supervisors to improve staff performance
- Forecasting, planning, and setting business strategies
Requirements:
To be successful in this role, you will need:
- National Diploma in IT
- ITIL certification
- 5-6 years' experience in IT service management, with experience managing teams
Benefits:
We offer a comprehensive benefits package, including medical aid, life insurance, and a generous leave policy.
About Us:
People Dimension is a well-established company based in Cape Town, committed to delivering exceptional service to our clients. We value teamwork, innovation, and continuous learning.
-
CRM Workflow Manager
1 month ago
Cape Town, Western Cape, South Africa Recru-it Full timeLuxury Retail CRM Workflow Manager Job DescriptionWe are seeking a skilled CRM Workflow Manager to join our team at Recru-it. The successful candidate will be responsible for managing and optimizing our client's Zendesk CRM workflow to enhance customer experience and streamline contact routing.Main Responsibilities:Optimize Zendesk routing to deliver...
-
Cloud Operations Manager
6 days ago
Cape Town, Western Cape, South Africa Recru-it Full timeAbout Recru-itWe are a cutting-edge company dedicated to innovation and excellence in cloud operations.Job OverviewThe estimated salary for this position is $120,000 - $180,000 per year, depending on experience and qualifications.Job DescriptionLead Cloud EngineerAn experienced Lead Cloud Engineer is required to oversee the management and maintenance of...
-
Oracle Database Management Expert
5 days ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title: Oracle Database Management ExpertAbout the Role:We are seeking an experienced Oracle Database Management Expert to join our team at Recru-it. As an Oracle Database Management Expert, you will be responsible for managing and maintaining our Oracle database infrastructure, ensuring high availability, scalability, and performance.Key...
-
Azure Cloud Infrastructure Manager
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeAzure Operations Lead Role OverviewAt Recru-it, we are seeking an experienced Azure Operations Lead to oversee the management and maintenance of our Azure cloud infrastructure and operations.This leadership role requires a strong technical background in cloud computing, with a focus on Azure. The successful candidate will have hands-on experience managing...
-
Data Engineering Manager
12 hours ago
Cape Town, Western Cape, South Africa Progressive IT Resourcing Full time**Job Title:** Data Engineering ManagerWe are seeking a highly skilled and experienced Data Engineering Manager to join our team at Progressive IT Resourcing. As a key member of our organization, you will be responsible for leading the development and implementation of data engineering solutions that drive business value.The ideal candidate will have a...
-
DevOps / Release Manager
1 month ago
Cape Town, Western Cape, South Africa Being IT Solutions Full time R40 000 - R70 000 per monthRole Title: DevOps / Release ManagerAs a DevOps / Release Manager, you will be responsible for supervising the software release lifecycle, ensuring that deployments occur smoothly and on schedule.Your role will involve close cooperation with development teams to incorporate Continuous Integration and Continuous Deployment (CI/CD) methodologies.You'll be...
-
Agile Operations Manager
12 hours ago
Cape Town, Western Cape, South Africa Progressive IT Resourcing Full timeJob Title: Agile Operations ManagerSalary: $80,000 - $105,000 per annumJob Description:Role SummaryWe are seeking an experienced Agile Delivery Lead/Scrum Master to join our team as an Agile Operations Manager. The successful candidate will be responsible for ensuring the smooth operation of Agile teams and delivering projects on time.The ideal candidate...
-
Digital Program Manager
3 weeks ago
Cape Town, Western Cape, South Africa Progressive IT Resourcing Full timeJob OverviewWe are seeking a highly skilled Digital Program Manager to lead our Agile Release Train (ART) in delivering value to our customers. This is an exciting opportunity for someone who enjoys working in a dynamic environment and has experience in scaling lean and agile practices.ResponsibilitiesManage and optimize the flow of value through the ART...
-
Release Lifecycle Manager
1 month ago
Cape Town, Western Cape, South Africa Being IT Solutions Full time R40 000 - R70 000 per monthWe are looking for a talented Release Lifecycle Manager to join our team at Being IT Solutions. In this role, you will be responsible for supervising the software release lifecycle and ensuring that deployments occur smoothly and on schedule.Your key responsibilities will include collaborating closely with development teams to implement Continuous...
-
Release Management Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Being IT Solutions Full time R40 000 - R70 000 per monthJob OverviewWe are looking for a skilled Release Management Specialist to join our team at Being IT Solutions. The successful candidate will be responsible for ensuring the smooth release of software products to production environments.The ideal candidate will have a solid understanding of Agile development principles and practices, with experience in...
-
Release Management Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Being IT Solutions Full time R40 000 - R70 000 per monthJob OverviewWe are looking for a skilled Release Management Specialist to join our team at Being IT Solutions. The successful candidate will be responsible for ensuring the smooth release of software products to production environments.The ideal candidate will have a solid understanding of Agile development principles and practices, with experience in...
-
Release Lifecycle Manager
1 month ago
Cape Town, Western Cape, South Africa Being IT Solutions Full time R40 000 - R70 000 per monthWe are looking for a talented Release Lifecycle Manager to join our team at Being IT Solutions. In this role, you will be responsible for supervising the software release lifecycle and ensuring that deployments occur smoothly and on schedule.Your key responsibilities will include collaborating closely with development teams to implement Continuous...
-
Senior Agile Program Manager
3 weeks ago
Cape Town, Western Cape, South Africa Progressive IT Resourcing Full time**Job Title:** Senior Agile Program Manager**About Us:** Progressive IT Resourcing is a leading provider of digitally enabled technology services. We drive business transformation and provide group-wide digital and data architecture.**Salary:** $120,000 - $180,000 per annum (dependent on experience)Job Description:We are seeking an experienced Senior Agile...
-
Data and AI Platform Manager
12 hours ago
Cape Town, Western Cape, South Africa Progressive IT Resourcing Full timeWe are Progressive IT Resourcing, a forward-thinking company dedicated to delivering innovative data and AI solutions. We are currently seeking an exceptional Data and AI Platform Manager to join our team. As a technical leader, you will be responsible for developing and implementing a comprehensive technology roadmap to drive business growth and...
-
Product Management Strategist
12 hours ago
Cape Town, Western Cape, South Africa Progressive IT Resourcing Full timeJob OverviewWe are seeking a highly skilled Data Platform Director to lead our team in delivering cutting-edge data solutions.As a key member of our organization, you will be responsible for driving business growth through data-driven decision making.Your primary focus will be on leading 2 or more full stack engineering teams in accelerating autonomous value...
-
Enterprise AD Security Architect
1 month ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob DescriptionWe are seeking an experienced Senior Infrastructure Security Engineer to join our team at Recru-it. This is a challenging role that requires a deep understanding of Active Directory security, firewall management, network security, and operating system security.Key ResponsibilitiesDesign and manage security configurations for AD environments,...
-
Visual Communications Specialist
2 months ago
Cape Town, Western Cape, South Africa Recru-it Full timeRole SummaryRecru-it is seeking a skilled Visual Communications Specialist to join our team. This role will focus on brand development and maintenance, ensuring consistency across all our platforms and materials. The ideal candidate will possess expertise in graphic design software, website management platforms, and project management tools.Key...
-
Cyber Security Architectural Lead
3 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeWe are Recru-it, a leading technology firm, and we're seeking an exceptional Cyber Security Architectural Lead to join our team. As a key member of our cybersecurity department, you will be responsible for leading the design and implementation of secure infrastructure solutions that protect our organization from cyber threats.As a senior technical leader,...
-
Visual Communications Specialist
2 months ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title: Visual Communications SpecialistJob SummaryWe are seeking a highly skilled Visual Communications Specialist to join our team at Recru-it. The successful candidate will be responsible for developing and maintaining our brand identity, creating engaging visual content, and managing our digital presence.Key Responsibilities* Develop and implement...
-
Cape Town, Western Cape, South Africa Recru-it Full timeAre you a skilled professional looking to take your career to the next level in customer experience management?About the RoleWe are seeking an experienced Zendesk Support Administrator to join our team at Recru-it. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring seamless...