Call Center Supervisor
4 days ago
WNS Global Services is seeking a Call Center Supervisor to join our team. In this role, you will be responsible for managing and overseeing a team of call center agents.
The ideal candidate will have excellent leadership skills and be able to motivate and support agents through feedback and communication. They will also be responsible for measuring KPI's such as inbound calls, call waiting, and call abandonment.
A key part of this role is to improve quality of results by recommending changes. The successful candidate will also provide product/service information by answering questions and offering assistance.
As a Call Center Supervisor, you will play a critical role in ensuring that our team operates efficiently and effectively. This includes keeping track of employee attendance and ensuring work procedures are complied with.
We are looking for a highly skilled and motivated individual who can think strategically and lead a team effectively. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
-
Contact Center Supervisor
5 days ago
Cape Town, Western Cape, South Africa TTEC Full timeWe are seeking an experienced CONTACT CENTER SUPERVISOR to lead our front-line advocacy team at Teletech Holdings, Inc. The ideal candidate will have demonstrated leadership experience in a call center or operational environment, excellent customer service skills, and the ability to motivate and develop a team.The CONTACT CENTER SUPERVISOR will be...
-
Call Center Manager
3 weeks ago
Cape Town, Western Cape, South Africa Arvo Full timeOur client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...
-
Call center agent
3 weeks ago
Cape Town, Western Cape, South Africa Imperial logistics Full time R12 000 - R20 000Call Center Agent at Imperial Logistics in Cape TownThe Call Center Agent plays a vital role in enhancing customer satisfaction through effective communication and problem-solving. This position involves:Responding to customer inquiries via phone, email, or chat.Providing information about products and services.Resolving customer issues in a timely and...
-
Call Center Specialist
3 weeks ago
Cape Town, Western Cape, South Africa IGT Full timeJob title : Call Center SpecialistJob Location : Western Cape, Cape TownDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries Profile Summary:IGT is looking for a Travel Associate / Travel Consultant, providing customer service support by responding to chat/emails and receiving calls on customer concerns on a 24x7 support...
-
Call Center Agent
5 days ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeAn exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performance individuals, with exceptional communication skills, to provide our client's customers with a first class service experience in a contact center environment.Key responsibilities :Customer ServiceA strong focus on delivering...
-
Medical Call Center Advisor
8 hours ago
Cape Town, Western Cape, South Africa Surgo Full timeWe are seeking a talented Medical Call Center Advisor to join our team at Surgo in Cape Town. As a key member of our customer support team, you will play a vital role in ensuring that our clients receive top-notch service and support.Your primary responsibility will be to handle inbound calls, emails, and chats, providing prompt and effective resolutions to...
-
Multilingual Call Center Staff
3 days ago
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeWe're on the hunt for a talented Multilingual Call Center Staff member to join our dynamic team at Jai Search Consultancy! As a key player in our customer service operation, you'll be tasked with:Main Job Duties• Answering and resolving customer calls, emails, and online chats• Providing exceptional customer service and building strong relationships•...
-
Call Center Specialist
5 days ago
Cape Town, Western Cape, South Africa IGT Solutions Full timePosition: Travel Associate / Travel Consultant / Call Center AssociateLocation: Cape TownWork Schedule: 100% work from office, mostly US shiftsMust Have: Travel Domain ExperienceProfile Summary:IGT is looking for a Travel Associate / Travel Consultant to provide customer service support by responding to chat/emails and receiving calls on customer concerns in...
-
Multilingual Call Center Representative
3 days ago
Cape Town, Western Cape, South Africa MCI Full timeWe are seeking a highly skilled and motivated multilingual call center representative to join our team at MCI. In this role, you will be responsible for providing top-notch support to our clients via phone, email, and chat in Dutch and English.Your key responsibilities will include:Handling customer inquiries and resolving issues promptly and...
-
Outbound Call Center Representative
5 days ago
Cape Town, Western Cape, South Africa Paqueta Personnel Full timePaqueta Personnel is a leading recruitment agency seeking an Outbound Call Center Representative to join our team. As a key member of our collections department, you will be responsible for communicating with customers and resolving outstanding accounts.About the Company :Paqueta Personnel is a reputable recruitment agency with a strong presence in Montague...
-
Call Center Manager
2 weeks ago
Cape Town, Western Cape, South Africa Altum HR Full timeAltum HR City of Cape Town, Western Cape, South AfricaCall Center ManagerJob Title: Call Centre Manager - Sales (B2B)Location: Cape Town (Remote Until Teams Are Established)Company: UbuntuAbout Us:At Ubuntu, we believe in the power of connection—both in business and in life. We're a fast-growing, forward-thinking company that thrives on innovation,...
-
Inbound Call Center Agent
6 days ago
Cape Town, Western Cape, South Africa Surgo HR & Training Full timeAbout the Job OpportunityWe are seeking a highly skilled and motivated Sotho Speaking Customer Service Advisor to join our team in Century City. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and contributing to the growth of our business. If you are a results-driven individual with...
-
Insurance Call Center Agent
5 days ago
Cape Town, Western Cape, South Africa WNS Global Services SA Full timeAbout the RoleAs a US Insurance Campaign Specialist at WNS Global Services SA, you will play a critical role in delivering exceptional customer service and driving business growth.This is an exciting opportunity for a motivated and results-driven individual who is passionate about customer service and has a strong understanding of insurance products and...
-
Medical Call Center Agent
5 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeHealthcare Customer Advisor RoleWe are seeking experienced Healthcare Customer Advisors to join our team in Cape Town, South Africa. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and providing timely resolutions to inquiries. Your primary responsibilities will include handling incoming telephone,...
-
Call Center Agent
4 days ago
Cape Town, Western Cape, South Africa MCI, LC Full timeAs a Collections Specialist, you will play a crucial role in our organization by assisting in the recovery of outstanding debts from customers. You will utilize your excellent communication skills, empathy, and negotiation abilities to establish positive rapport with customers and work towards mutually beneficial solutions.To be considered for this role, you...
-
Supervisor Call Centre
3 days ago
Cape Town, Western Cape, South Africa Premier FMCG Ltd Full timeJob title : Supervisor Call CentreJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo lead and supervise a team of call centre agents to ensure the accurate and in full administration and processing of customer ordering, which inform on time and in full deliveries which...
-
Outbound Call Center Agent
4 weeks ago
Cape Town, Western Cape, South Africa Kontak Recruitment Full timeOutbound Call Center Agent (JB5014)Cape Town, Western Cape R5 500 basic plus commission, and incentives PermanentAre you a natural-born salesperson with a passion for connecting with people? Do you thrive on challenges, excel on the phone, and have a proven track record in selling insurance or similar products? If you're goal-driven, confident, and ready to...
-
Outbound Call Center Agent
2 weeks ago
Cape Town, Western Cape, South Africa Kontak Recruitment Full timeOutbound Call Center Agent (JB5014)Cape Town, Western Cape R5 500 basic plus commission, and incentives PermanentAre you a natural-born salesperson with a passion for connecting with people? Do you thrive on challenges, excel on the phone, and have a proven track record in selling insurance or similar products? If you're goal-driven, confident, and ready to...
-
Distribution Center Supervisor
5 days ago
Cape Town, Western Cape, South Africa Headhunters Full timeAbout the Role:We are seeking an experienced Distribution Center Manager to join our team at Headhunters. The successful candidate will have a proven track record in managing a distribution center and will be responsible for ensuring the smooth operation of our facility.Main Responsibilities:Ensure a safe working environmentPlan and execute production and...
-
Debt review call center sales agent
2 weeks ago
Cape Town, Western Cape, South Africa Debt Removal Depo Full timeDEBT REVIEW SALES AGENTEver growing call center in the debt review industry looking for punctual and hard working agents to add to our team.we offer basic salary and commission. basic + comm. commission earned based off what you clear / payments and you earn a percentage of that amount. Located in the Athlone district and must be able to travel. * must have...