Senior Call Center Manager Dutch
2 weeks ago
About the Role:
- As a Senior Call Center Manager Dutch, you will be responsible for managing a team of call center agents, overseeing team leaders, and driving business performance.
- Fluent Dutch and English are essential skills for this role, as you will need to communicate effectively with colleagues and clients.
Key Responsibilities:
- Ensure operational goals are met, maintain high service quality, and implement process improvements
- Directly oversee team leaders and provide guidance to ensure successful team performance
Benefits:
- A competitive salary based on experience
- An expat package for working in South Africa, including housing and an annual return flight to the Netherlands
- International work experience within a dynamic and growing organization
This role offers a unique opportunity for an experienced professional to develop their leadership skills and contribute to our company's global expansion.
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