Senior Call Center Manager Dutch

2 weeks ago


Johannesburg, Gauteng, South Africa Fempower Full time

About the Role:

  • As a Senior Call Center Manager Dutch, you will be responsible for managing a team of call center agents, overseeing team leaders, and driving business performance.
  • Fluent Dutch and English are essential skills for this role, as you will need to communicate effectively with colleagues and clients.

Key Responsibilities:

  • Ensure operational goals are met, maintain high service quality, and implement process improvements
  • Directly oversee team leaders and provide guidance to ensure successful team performance

Benefits:

  • A competitive salary based on experience
  • An expat package for working in South Africa, including housing and an annual return flight to the Netherlands
  • International work experience within a dynamic and growing organization

This role offers a unique opportunity for an experienced professional to develop their leadership skills and contribute to our company's global expansion.



  • Johannesburg, Gauteng, South Africa Fempower Full time

    Dutch Operations ManagerAre you an experienced leader in customer service ready for an international adventure?We are looking for a driven Operations Manager to strengthen our Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...

  • Call Center Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Location: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team Management:•...

  • Call Center Manager

    1 week ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Location: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team...


  • Johannesburg, Gauteng, South Africa Sharedvalue Full time

    About Sharedvalue:Sharedvalue is a dynamic insurance brokerage representing several leading providers. We are committed to delivering exceptional customer service and achieving our business objectives through efficient operations.Job Description:We are seeking an experienced Call Center Manager to lead our sales and service teams. The successful candidate...

  • Call Center Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

  • Call Center Agent

    7 days ago


    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...


  • Johannesburg, Gauteng, South Africa MC Technology Staffing Full time

    We are looking for a highly skilled Call Center Supervisor to join our team at MC Technology Staffing. In this role, you will be responsible for managing all aspects of call center operations during assigned shifts, including staffing levels, workflow, and adherence to procedures.The ideal candidate should have a minimum of 3-5 years of experience in call...


  • Johannesburg, Gauteng, South Africa Quest Staffing Solutions Full time

    We're seeking German and Spanish speaking Call Centre Agents, Temp Contract, Johannesburg and Cape Town, to assist with the hotel booking platform, sales-driven Inbound and Outbound Sales Call Center Agent to join our dynamic team.Fluency in English and Spanish or GermanInbound Sales Responsibilities:Answer inbound calls from customers inquiring about hotel...

  • Call Center Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Alinta Tech Solutions Full time

    We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance industry. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting our insurance products and services.Job Responsibilities:Sell life insurance...


  • Johannesburg, Gauteng, South Africa Sabenza IT & Recruitment Full time

    At Sabenza IT & Recruitment, we are seeking a highly skilled Dutch Language Expert to join our dynamic team as a Customer Service Representative. In this exciting role, you will engage with customers, solve problems, and provide top-notch support in the Dutch language.About the Job:Handle inbound and outbound customer queries via phone, email, and...


  • Johannesburg, Gauteng, South Africa Fempower Full time

    Dutch-speaking Call Centre Employee Sales Job description:The work at our clients sales department is very varied and versatile. Through various channels, potential customers come to you. Whether it's cross-selling, up-selling or retention. You ensure that their interest only grows and are not afraid to close the deal.This is you:You speak perfect DutchYou...

  • Call Center Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Business Capital Group Full time

    We are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction. The Call Centre Manager will be responsible for managing...


  • Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Join Our Team at Malatji Specialised ServicesWe are looking for a skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in delivering exceptional service experiences to our clients.Key ResponsibilitiesManage and respond to customer inquiries in a timely and professional...


  • Johannesburg, Gauteng, South Africa Moving Heads Personnel Full time

    About the RoleWe are looking for an experienced Call Center Team Lead to oversee the planning, management, and execution of our call center operations. The successful candidate will have a proven track record in improving service quality, process efficiency, and customer satisfaction.


  • Johannesburg, Gauteng, South Africa Real Promotions Full time

    Job title : Call Center Sales Person - Sales Management ProgramJob Location : Gauteng, JohannesburgDeadline : April 27, 2025Quick Recommended LinksJobs by Location Job by industries Job Overview:As a Call Center Sales Agent, you will be part of an exciting, fast-paced environment where you will develop the skills and experience needed to transition into a...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    About UsAdvanced Call Center Technologies is a dynamic organization that thrives on innovation and customer satisfaction. We are dedicated to providing exceptional service through our team of skilled professionals.The RoleWe are seeking highly motivated individuals to join our team as Customer Service Representatives. In this role, you will be the primary...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    About Our CompanyAt Advanced Call Center Technologies, we are committed to delivering exceptional customer service through our team of skilled professionals. Our goal is to provide a positive experience for every customer interaction.Job DescriptionWe are seeking a highly motivated individual to join our team as a Technical Support Specialist. In this role,...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    Johannesburg, South Africa Req #905 Monday, July 8, 2024Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together In this role you will be the voice of the...


  • Johannesburg, Gauteng, South Africa Spane4all Full time

    In this role as an Outbound Call Center Agent, you will be responsible for making proactive calls to customers to request outstanding documentation or follow up on incomplete queries. Your goal will be to ensure full resolution of the query and provide a positive experience for the client.This position requires a strong focus on teamwork and collaboration....


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full time

    Company OverviewAdvanced Call Center Technologies, LLC is a leading provider of exceptional customer service solutions. Our team is dedicated to delivering top-notch support and exceeding client expectations.