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Healthcare Administrator Position

1 week ago

Alberton, Gauteng, South Africa LIFE Healthcare Group Full time
Job Description

A vacancy exists for a highly efficient and professional administrator who will be able to cope with the demands and pressures of a busy position. The incumbent will be responsible for liaising with internal and external stakeholders and functioning at all levels within the management team.

Critical Outputs
  • Provide full administrative support to the Clinic Manager which entails typing of relevant correspondence and statistics, consolidating month-end reports, message taking, diary management, and setting up meetings.
  • Accurate and timeous minute taking and maintaining records of minutes.
  • Coordinating the issuing of patient files for legal matters.
  • Management of catering arrangements and venue bookings for management functions.
  • The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
  • Maintenance of an efficient filing system for the clinic manager.
  • Managing and maintaining doctor malpractice insurance on the Keystone portal.
  • Telephonic and face-to-face liaison with doctors, patients, and other key stakeholders in the business to ensure this is conducted in a professional manner.
  • Facilitate complaints from dissatisfied clients who present to the management offices or via a telephonic call, in a positive and professional manner and escalate to relevant management members to address. Provision of feedback to clients as needed.
  • Coordinate uniform fittings and ordering.
  • Document controller for the hospital.
  • Ad hoc projects and tasks which arise on a day-to-day basis and provide support to other management members as needed.