Enterprise Cloud Technical Advisor

4 days ago


Cape Town, Western Cape, South Africa Amazon Full time

Amazon is seeking a talented Enterprise Cloud Technical Advisor to join our team in Mexico. This role offers the opportunity to work with cutting-edge technology and contribute to the success of our customers.

Job Responsibilities

This position involves providing technical guidance and support to our customers and internal teams. Key responsibilities include:

  • Technical Guidance: Provide expert advice on cloud technologies and infrastructure to customers and internal teams.
  • Process Improvement Initiatives: Drive initiatives that enhance support-related processes and customer experience.
  • Cross-Functional Collaboration: Collaborate with internal AWS teams to improve services and address critical customer problems.

The successful candidate will possess a strong background in system administration, troubleshooting, and enterprise systems administration. Excellent communication skills in English and Portuguese are essential for this role.

AWS Support Engineering operates on a global scale, assisting a diverse range of companies and developers. As a member of our team, you will be part of a dynamic organization that shapes the future of cloud computing.



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