Technical Cloud Solutions Engineer
1 day ago
Career Opportunity
Join our team of experts as a Cloud Support Engineer and be part of a dynamic organization that is shaping the future of cloud computing. As a Cloud Support Engineer, you will have the opportunity to work on a broad spectrum of technical issues and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Your Key Responsibilities
- Apply advanced troubleshooting techniques to provide tailored solutions for our customers.
- Interact with leading engineers around the world.
- Work directly with Amazon Web Services architects to help reproduce and resolve customer issues.
- Drive customer communication during critical events.
Requirements
- Bachelor's degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position.
- Knowledge/experience in enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, MSSQL).
- Knowledge of Windows troubleshooting tools (WinDbg, Windows Sysinternals, perfmon, WPR/WPA).
Preferred Qualifications
- Experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange).
- Experience in Networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing.
- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP).
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