Banking Operations Manager
7 days ago
About Our Team
\Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives. As a Banking Operations Manager, you will play a critical role in ensuring the smooth operation of our banking systems and processes.
\Job Summary
\This role involves overseeing the day-to-day activities of our banking operations team, ensuring compliance with regulatory requirements, and driving process improvements to enhance efficiency and productivity.
\Key Responsibilities
\- Oversee the administration of banking services, including deposits, withdrawals, and transfers.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Develop and implement process improvements to enhance efficiency and productivity.
- Collaborate with stakeholders to resolve customer complaints and issues.
- Stay up-to-date with industry developments and best practices in banking operations management.
Requirements
\- A minimum of 5 years' experience in banking operations, risk management, or a related field.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Familiarity with banking regulations and laws, particularly the Financial Intelligence Centre Act (FICA) and the Protection of Personal Information Act (POPIA).
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