Banking Operations Manager

7 days ago


Sandton, South Africa Capitec Full time

About Our Team

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Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives. As a Banking Operations Manager, you will play a critical role in ensuring the smooth operation of our banking systems and processes.

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Job Summary

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This role involves overseeing the day-to-day activities of our banking operations team, ensuring compliance with regulatory requirements, and driving process improvements to enhance efficiency and productivity.

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Key Responsibilities

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  • Oversee the administration of banking services, including deposits, withdrawals, and transfers.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Develop and implement process improvements to enhance efficiency and productivity.
  • Collaborate with stakeholders to resolve customer complaints and issues.
  • Stay up-to-date with industry developments and best practices in banking operations management.
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Requirements

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  • A minimum of 5 years' experience in banking operations, risk management, or a related field.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Familiarity with banking regulations and laws, particularly the Financial Intelligence Centre Act (FICA) and the Protection of Personal Information Act (POPIA).

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