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Beverage Service Management Role

1 week ago


East London, Eastern Cape, South Africa Empact Group Full time

Elevate your career with Empact Group by joining our dynamic team as a Food and Beverage Services Supervisor. As a key member of our Coffee Shop team, you will play a vital role in delivering exceptional customer experiences and driving business success.

Key responsibilities include:

  • Leading the coffee shop team to achieve sales targets and customer satisfaction goals
  • Developing and implementing strategies to improve operational efficiency and reduce costs
  • Coordinating menu planning, inventory management, and supply chain logistics
  • Ensuring compliance with health and safety regulations and company policies
  • Providing guidance and support to junior staff members
  • Collaborating with cross-functional teams to drive business growth and improvement
  • Analyzing sales data and customer feedback to inform business decisions
  • Preparing and presenting reports to senior management on performance metrics and trends

We offer a supportive and inclusive work environment, opportunities for professional growth, and a competitive salary package.